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Chief Operating Officer • IDS

Scale
Beyond
limits.

Chief Operating Officer (COO) at iMark Digital Solutions (IDS). I bring together growth, delivery and operations to build scalable systems and strengthen client outcomes. My background spans enterprise account turnarounds, multi-channel execution and hands-on problem-solving when delivery hits a bottleneck.

Local Time: • Mohali, India
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Kalash Nandal KN–01 // MOHALI, IN
01

Executive Roles

Strategic
Scope

iMark Digital Solutions
At IDS since Feb 2025

iMark Digital Solutions

Chief Operating Officer (COO)

Leading operational strategy and cross-functional execution across growth, marketing and delivery — strengthening workflows, quality and client outcomes at IDS.

Portal
Sales by Summit
Feb 2025 – Present

Sales by Summit

Director of Strategic Operations

End-to-end commercial strategy and fulfillment for an exclusive US enterprise portfolio — demand generation, SEO/PPC/SMM delivery and agency-wide QA standards.

Official Site
iMark Infotech
Jan 2024 – Present

iMark Infotech

Project Manager

SEO client leadership across international accounts — aligning campaign strategy with client goals and translating technical SEO into clear business outcomes.

Official Site
Back To Farms
Jun 2025 – Jun 2026

Back To Farms

Marketing Director

Led end-to-end strategy, operations and product vision for a D2C agri-tech joint venture — a farm-to-table experience connecting rural farmers with urban households.

Official Site
02

Core Competencies

Multi-Channel Strategy95%
SEO Architecture100%
Agency Ops & QA92%
Demand Generation90%

Radical Transparency

No black boxes. Every growth pivot is backed by real-time data visualization and stakeholder alignment.

Aggressive Problem-Solving

I don't wait for resources. If a technical bottleneck is stalling a client, I teach myself the skills needed and build the solution immediately.

Red-Flag Turnarounds

I built my reputation not just by managing projects, but by saving them — stabilising enterprise accounts on the verge of churning.

High-Ticket Strategy

Bottom-of-the-funnel frameworks built on Strategic Entity keywords and advanced silo structures — driving immediate outcomes for B2C and B2B pipelines.

03

System Logs // Trajectory

With IDS since Feb 2025 Current Role United States • Hybrid

Chief Operating Officer (COO)

iMark Digital Solutions

Operational Leadership

Aligning growth, marketing and delivery functions around clear priorities, accountable execution and sustainable scale.

Growth & Delivery

Building on prior leadership in growth, marketing and operations to improve team coordination, fulfillment quality and client outcomes.

Feb 2025 – Present Current Role United States • Hybrid

Director of Strategic Operations

Sales by Summit

Growth & Demand Gen

Qualified pipeline development with US acquisition teams — securing high-ticket B2C & B2B enterprise accounts.

Ops, Fulfillment & QA

Directing Project Managers, technical experts and QA specialists across high-budget SEO, PPC and SMM campaigns.

Jan 2024 – Present Current Role India • On-site

Project Manager — iMark Infotech Pvt. Ltd

SEO client leadership — aligning strategy with client goals, campaign analysis, and translating complex technical SEO into clear, client-friendly language.

Jun 2025 – Jun 2026 • Chandigarh, India

Marketing Director — Back to Farms

End-to-end strategy, operations and product vision for a D2C agri-tech joint venture — farm-to-table go-to-market, creative direction, logistics architecture and tech-stack oversight.

Mar 2025 – Jun 2025 • Remote

Head of Agency Operations — Denver SEO

Strategic bridge between US client teams and India execution — 20+ specialists, follow-the-sun workflow, unified SOP framework for compliance and creativity.

Sep 2020 – Feb 2024 • SAS Nagar, Punjab

Quality Analyst — Teleperformance

Global interaction auditing — transcript and call analysis to lift compliance and conversions.

Feb 2020 – Sep 2020

Escalation Specialist — Tech Mahindra

Frontline escalation resolution and conflict management within enterprise BPO delivery.

04

Recognition of Excellence

Accolades &
Milestones

Rising Star Award 2024

Rising Star

Awarded 2024

Recognized for rapid leadership growth and the successful stabilization of high-priority international accounts.

Consistent Performer Award 2025

Consistent Performer

Awarded 2025

Honored for maintaining peak operational efficiency and delivering year-over-year growth for a portfolio of over 150 global campaigns.

05

Proof of Impact

Global Client
Feedback

Verified testimonials from stakeholders and business owners.

Client testimonial 1
Client testimonial 2
Client testimonial 3
Client testimonial 4
06

Social Media Management

Brand
Architecture

End-to-end management of high-engagement digital profiles.

Meet Soul

Siberian Husky Brand Management

Visit

Back To Farms Official

Agri-Tech SMM & Branding

Visit

07 • Professional Network

Network Insights

Decoding global digital shifts and sharing operational frameworks. This stream captures my ongoing dialogue with the architects of the digital economy.

Connection_Established // Linkedin.Stream // Kalash_Nandal
Connect Directly on LinkedIn
Physical transformation
86kg Built Form

Consistency
Over Intensity

08 • Personal symbol of mastery

Discipline
Beyond the gym.

From 42kg to 86kg. Progress built on daily habits rather than shortcuts. This mirrors my professional ethos of process-driven growth.

4 YearsConsistency
86 KGGoal Form

Academic Foundation

Bachelor of Arts

Panjab University

Economics, IT & Public Administration
Senior Secondary (10+2)

Non-Medical (PCM)

Languages

EnglishProfessional
HindiNative
PunjabiNative

Thank You

Crafted with precision.
Animated with intention.

— Kalash Nandal